Refund Policy
Clear Expectations: Our Fair Refund Guidelines
Understand our straightforward refund policy to avoid surprises later.
Last Updated: July 30, 2025
1. Eligibility for Refunds
We only issue refunds in the following circumstance:
Order Cancellation by Webvigo Technologies Pvt Ltd:
If Webvigo Technologies Pvt Ltd cancels your order within 7 days from the date you paid the upfront fee, you are eligible for a full refund covering all undelivered work.
No other refund scenarios are supported.
2. Non-Refundable Circumstances
Payments are non-refundable in the following scenarios:
After 7 days from payment of the upfront fee, no refunds will be issued, regardless of project status.
If any work (such as custom designs, content creation, or development) has started.
If delays or project holds are caused by your inaction (e.g., failure to provide feedback, information, or content).
Costs incurred for third-party services (domains, plugins, hosting, etc.) are non-refundable.
3. How to Request a Refund
To request a refund (where eligible), please:
Email us at aarav.webbuddy@gmail.com
Include:
Your project name and invoice number
Proof or notification that your order was cancelled by Webvigo Technologies Pvt Ltd within 7 days of payment
4. Refund Process Timeline
Refund Review: We process all eligible refund requests within 14 business days of receiving your complete request and required documentation.
Return of Funds: Once your refund is processed, please allow 5–10 business days for the funds to appear in your original payment method (timeframes may vary based on your payment provider and issuing bank).
For payments made via Stripe, the refund should reflect within this window.
5. Contact Us
If you have any questions regarding this policy, or need support with your order, please contact us at:
Email: aarav@webvigotechnologies.com
Phone: +916294334558
6. Policy Updates
Webvigo Technologies Pvt Ltd reserves the right to amend this Refund Policy at any time, with changes effective upon posting to this page. Please review this page periodically for updates.
Thank you for choosing Webvigo Technologies Pvt Ltd. We value your trust and strive for fairness and clarity in all our policies.